HP Envy 4520 Offline (Windows)

This document is for all HP Envy printers and computers with Windows.

A status message of offline or HP Envy 4520 offline displays on the computer, and the printer does not print.

Figure : Examples of printer offline status messages

Examples of printer offline status messages

Hp Envy 4520 Offline

If you have Windows 10 or 8, download a special version of HP Envy wireless Printer offline tool specifically created to help with printer offline conditions. Skip to the next step if your computer does not have Windows 10 or 8.

  1. Download HP Print and Scan Doctor.

  2. Run HPPSdr.exe from the download location on your computer.

  3. Once HP Envy printer offline tool opens, click Start, and then select your printer.

    • If your printer in not in the list, turn it off and on, and then click Retry.

    • Next if there is a connection problem, follow the instructions in HP Envy Printer offline tool.

  4. If a screen displays prompting to turn on printer updates, click Yes and continue.

  5. If a screen displays prompting to make your printer the default printer, click Yes and continue.

 Hp Envy 4520 Offline

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