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Your Microsoft account is the account you use to manage your interactions with Xbox Live and other Microsoft services, including Outlook.com, OneDrive, Skype, Windows 10, Windows Phone, and more.
This central account allows you to: * Manage all your Microsoft services from a single account * Sign in to your Xbox console or the Windows 10 Xbox App * Manage your purchases and subscriptions * Establish and manage family settings to keep your kids safe This page answers common questions and provides resources to learn more about managing your Microsoft account.
When you change sensitive account information, such as a password or contact details, we send a security code to a phone number or email address on file to make sure that the person making the change is the account owner. All accounts must have at least one contact method, though we encourage including both a phone number and an email address in case you lose access to one of them. You can view your security information by signing in at account.microsoft.com microsoft.com
WHAT SHOULD I DO IF I GET AN ERROR WHEN SIGNING IN?
sign in to your account, first confirm that there are currently no * If there are no current service alerts, browse a list of possible your error listed, use the Error & status code search tool about that specific error * If neither of those work, please contact Xbox Support.
ON THIS PAGE
How do I create a Microsoft account? How do I sign in to a new Xbox console or the Xbox app ? What should I do if I get an error when signing in? How do I change, recover, or remove the password I use to sign in? How do I change the email address I use for my Microsoft account? I have different Microsoft accounts for different What is Microsoft account security information, and how do I manage it? How do I close my Microsoft account?
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The alternative is to ask for a password reset so that you can enter a new password. You can do this via a Microsoft page: Forgotten password and other sign-in problems microsoft.com
or use the password reset wizard at account.live.com live.com
Password resets require authentication, so Microsoft will send a security code to the alternative email address listed in your email account, or send an SMS to the mobile phone number listed. Once upon a time, you could open an email account without providing an alternative email address or phone number, but most email providers now require one or another. If you have not provided an alternative, you can use the Recover your Microsoft account live.com
contact email address
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