OR EVEN AN INSTANCE OF DENIED BOARDING? 

If so, then it is advisable to raise the matter with your air carrierfirst and foremost. If your air carrier does not resolve thecomplaint then you should forward it for the attention of theappropriate enforcement body. The appropriate enforcement body is the
one based in the EU Member State (or Iceland, Norway or Switzerland) one based in the EU Member State (or Iceland, Norway or Switzerland)from where the disrupted flight was due to depart. So for example, ifyou booked a return flight from Dublin to Malaga and the outboundflight (i.e. the Dublin to Malaga flight) was cancelled then youshould contact us. However if the return flight (i.e. the Malaga toDublin flight) was disrupted then you should contact our Spanishequivalent: the Agencia Estatal de Seguridad Aérea (AESA).For flights departing from outside the EU (or Iceland, Norway orSwitzerland), the destination of the flight determines which authorityyou should contact (if any). For these flights, the legislation willonly apply if the flight:- arrives into airports within the EU (or Iceland, Norway orSwitzerland); and- is operated by Community-licensed carriers (e.g. Aer Lingus, AirFrance, Iberia, Alitalia etc.).So passengers with a complaint about a delayed flight from New York toDublin should contact us if they were for example on an Aer Lingusflight, but not if they were on an American Airlines flight (since thelatter airline is not licensed in Europe).Complaints to this office can be made using the complaint form below.Completed forms may be submitted to us by post to Air Passenger RightsTeam, Commission for Aviation Regulation, 3rd Floor, Alexandra House,Earlsfort Terrace, Dublin 2, D02 W773 or by email toapr@aviationreg.iePlease ensure you enclose all relevant supporting documents, i.e.Booking confirmation, copies of correspondence exchanged with your aircarrier and copies of relevant receipts with your complaint as thesewill be necessary to aid our investigation.If you require any asssitance please contact us at 1890 787 787.To see the complete list of enforcement bodies for complaints relatingto cancellations, delays and instances of denied boarding,either click here or use the tab located on the left side of this




AER LINGUS CONTACT EMAIL ADDRESS



Send your emails of inquiries, service questions and other pertinentmatters about Preflight care, send you email to:guestqueries@aerlingus.com. For queries regarding Post flight isRead More...Send your emails of inquiries, service questions and other pertinentmatters about Preflight care, send you email to:guestqueries@aerlingus.com. For queries regarding Post flight issues,or to report Aer Lingus bad customer service, you may proceed to theCustomer relations contact form aerlingus.com out all of the necessary details.Read Less...

AER LINGUS CONTACT GOLD CIRCLE PHONE NMBERS



Are you a frequent flyer of the Aer Lingus? If you are then you shouldconsider applying for the Gold Circle Member. Applying for this willentitle you to redeem your points for goodies and aerlingus.com Read More...Are you a frequent flyer of the Aer Lingus? If you are then you shouldconsider applying for the Gold Circle Member. Applying for this willentitle you to redeem your points for goodies and rewards aerlingus.com from Aer’s partners.The most popular reward they have is the four complimentary upgradesand the priority baggage for business class privilege.If you want to inquire about how to be a Gold Circle member or if youhave some concerns regarding your membership, you can call thefollowing numbers:For Gold Circle Ireland, call 1890 800999For Gold Circle UK, call 0333 004 5555For Gold Circle Europe, call 353 1 8862064For Gold Circle US, call 5166224020For Gold Circle International, call + 353 0818 365900 For applicants, you can also send them an email atloyalty@aerlingus.com. For member inquiries, you can send them to:Goldcircle@aerlingus.comRead Less...


AER LINGUS VOUCHERS



Treat your friends and family with an Aer Lingus Voucher. Go to theirvoucher page and create the voucher that you need. You can buy makevouchers of different denominations using dollars, euro or pounds. Youcan even personalize the voucher accoRead More...Treat your friends and family with an Aer Lingus Voucher. Go to theirvoucher page and create the voucher that you need. You can buy makevouchers of different denominations using dollars, euro or pounds. Youcan even personalize the voucher according to the occasion. There arethemes for the Christmas, birthday and even Valentines. Plus you canattach a message along with the voucher.The voucher can be sent through email of your friend of family alongwith the pin. They can in turn use the vouchers in purchasing ticketsfrom Aer Lingus.Read Less...

AER LINGUS APP



The Aer Lingus app is designed for your convenience and to save youtime when you travel. You will be able to search for the latest deals,save your payment information and add a mobile boarding pass. The appis available from the Apple App Store and the Google Play store forAndroid phones. You can use the app to check the status of your flightwhich is ideal if you are on the move.

AER LINGUS GOLD CIRCLE



The Gold Circle club is Aer Lingus’ frequent flyer programme whichawards travellers for their loyalty. The name has recently changed toAer Club and with the rebrand comes a lot of great new benefits. Eachtime you fly with Aer Lingus as a member of the programme you willcollect Avios points- Avios points can be spent at a great range ofpartner companies including travel, leisure and retail. It’s atiered programme so the more points you earn, the further up the tiersyou will move and the more rewards you’ll get, such as upgrades.

HOW TO CANCEL AER LINGUS BOOKING?



If you have a saver or low-fare booking, they are non-refundable. Theonly exception to this rule is flights to/from the USA which can becancelled within 24 hours. You’ll also need to pay a 20 Euro refundadministration charge. If you have an advantage/flex fare, you cancancel anytime prior to the flight’s departure. In the event of abereavement, you can cancel and get a full refund on the provision ofa death certificate, providing that the deceased is an immediaterelative such as a spouse, child, parent or sibling.

KEY CONTACTS OF _AER LINGUS_



To serve conveniences in an appropriate manner, the aviationenterprise is furnishing proper support to deliver legitimatesurrounding of assistance. The customers are recommended to makeimmediate official connection with the care representatives throughthe below mentioned numbers:* Special Medical Assistance: Call 1890 800250 * For Reservations:Customer Queries: Visit CUSTOMERQUERIES@AERLINGUS.COM

CUSTOMER REVIEWS OF AER LINGUS



It pays to know what your fellow flyers think of your target airline.In that way you will be able to have a heads up on what to expect. Youwill also read about a few tips and tricks for you to avail of promosoffered by Aer Lingus. Click hereRead More...It pays to know what your fellow flyers think of your target airline.In that way you will be able to have a heads up on what to expect. Youwill also read about a few tips and tricks for you to avail of promosoffered by Aer Lingus. Click here to read about the differentcustomer reviews for the Aer LingusRead Less...





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