Airbnb Australia Sydney
* Download the report * Contact us * Follow us on Twitter * Related topics Airbnb is a peer to peer platform on which people can list and book bed, a private room or a whole house. Short-stay rentals facilitated by platforms like Airbnb are part of a broader trend: the growth of are choosing to share assets and services via digital
a significant driver of the tourism economy, billion in 2015-16, supporting over 14,000 jobs in addition to the activities of hosts. An analysis of tourism policies across Australian states and territories finds Airbnb can help contribute to a number of their objectives. Platforms like Airbnb increase the supply of guest accommodation in volume and variety terms, so they can both drive growth of the tourism industry and increase competition. There may be costs and impacts for existing operators, but consumers stand to gain. One of the drivers of Airbnb growth has been creating lower cost accommodation options 2015-16 for guests staying in Sydney who might otherwise have stayed in traditional accommodation. Benefits other than price are important too. One
of the key non-price Airbnb properties in major markets are located outside traditional tourist areas. Other features include bringing people together from other states or countries, home-like facilities in accommodation, and the features of the Airbnb app itself such as the rating system. The non-price benefits are estimated to be worth the equivalent of almost $50 million in 2015-16 for guests staying in Sydney alone.
WHEN AM I ENTITLED TO A REFUND?
When you book a hotel you expect a certain standard, but it
can be every listing is unique. according to its website, problems usually fall into one of three categories: * Host cancels shortly before check-in or failing to provide access to the property. * Accommodation is misrepresented or lacks the promised amenities. * Accommodation is not clean or as described. So what happens if the accommodation turns out to be a dud? You should contact Airbnb with the details within 24 hours of checking in. .com.au
it covers situations where the accommodation is different to the quality standards regarding
COUNCIL ZONING LAWS
The law treats Airbnb differently depending upon which state the Airbnb rental is situated, but there is also an issue between different local government areas within states. For
example, local councils in New South Wales regulate short-term holiday rentals. The Zoning Laws or Local Environmental Plan of a particular council determines whether an individual can let a property as a holiday rental. A breach of these laws can result in action being taken under the planning laws or more generally under the Interestingly, third parties can bring an action under the EPA where approval. This law means that it is possible for an industry council could prosecute a resident for letting their property on Airbnb. For
OTHER REGULATORY ISSUES
There are also numerous other regulatory matters that round out the * Food, health and safety regulations; * Fire or disability access regulations; and * The requirement for public liability insurance. Airbnb provides host protection insurance that protects hosts against third party claims of property
damage or injury up to $1 million. This host protection coverage cover landlords and homeowners associations. *** twitter.com
page. Emma is a Practice Leader at LegalVision and has 15 years of experience in legal practice. Emma heads up the commercial leasing team at LegalVision and also assists clients in the areas of Commercial Leasing com.au
Planning. Emma has large franchisor clients amongst her client base and regularly negotiates lease terms
with large shopping centres contributing author for Lexis Nexis Australia and a freelance writer, having had pieces published at Kidspot, Flying Solo and Business Woman Media.
considered whether Airbnb was a sublease or licence. In this case, a The tenants then listed the apartment on Airbnb to third party guests for short-term stays. The landlord upon discovery initiated proceedings because the tenants had sublet the apartment unlawfully to At first instance, in the Victorian Civil and Administrative Tribunal leases to the Airbnb guests com.au
As such, the VCAT ruled that the tenants had
not sublet the apartment. However, the Supreme Court overturned the original VCAT decision, deciding that the tenants had let the whole apartment and that subleasing. This case considered the narrow issue of subleasing and that the whether Airbnb itself was illegal. In fact, a test case may be difficult given the differing laws between Australian states and territories and within local government areas.
AIRBNB CANCELLATION POLICY
Hosts can set their own cancellation policy .com.au
classed as "flexible", "moderate" or "strict". For example, if the accommodation costs for cancelling within one week of the booking. "Flexible" cancellation policies, on the other hand, offer a full refund for cancellations within one
day of the booking. Be aware that if you cancel the booking, you may get the accommodation fees back but
The verified ID badge .com.au
verify their identity, such as their phone number, social media However, Airbnb provides very little info on how they actually verify the information. While a verified ID is probably better than nothing, "trustworthy, safe or suitable". Listings may also have verified photos which appear with a watermark bearing the words Airbnb.com verified photo" or similar wording. This signifies that an Airbnb photographer has been to the residence
to take the photos.
IS AIRBNB SAFE?
some iffy ones. Airbnb recommends "you always exercise due diligence and care when deciding whether to stay with a host". But given that Airbnb makes its money off the back of people booking listings, the last thing Airbnb wants is dodgy listings causing trouble so there are a number of mechanisms in place designed
to ensure trust in the system.
CUSTOMER SERVICE ON TRIAL
CHOICE staffer Ines Gruber told us she used Airbnb when she first arrived in Sydney, and found the accommodation was extremely dirty. She contacted Airbnb to let them know and not only did they refund her money, they paid for her to stay in a hotel after they found no other possible outcome in such a scenario, right? it will happen every time someone has a problem. For
example, Louise L. contacted us highlighting how difficult it was to get customer alternative accommodation if the listing turns out to be substandard. It will either provide a refund or try to book you in at another comparable accommodation for the unused nights, but this will be at
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